prgrmr: (Default)
[personal profile] prgrmr
The play stuff first. Badge purchased, hotel reservations made, and I am committed to going to my first Convergence.  I'm going to drive, as I've made that trip from Concord to Buffalo en route to Ohio at least a dozen times now. Plus after being in D.C. without a car, I really wasn't looking forward to a second trip without my own transportation.  I have no idea what to expect, other than I won't know 99% of the folks there, and my wardrobe will be less than up to the occasion.  The former is a bit of a worry, the later is more or less "meh".

At my work we have a change management "policy" of sorts.  And, as you'd expect, we have those who like to dodge it and just have all of their request handled ad hoc & as quietly as possible.   Last week I was on-call, and because my group (Linux admins) doesn't have a help desk, whoever is on-call for the week also plays help desk.  So last week I get a complaint/cry for help, figure out what it is they want to do and way, and point them to the appropriate change management method for the system and change in question. And they promptly go to one of my coworkers who completely enables them to circumvent the process.  This is far from the first time this chain of events has played out. So I suppressed my initial urge to email my coworkers and call out whomever did it by asking the group who did it, and emailed my manager. I have no idea if she'll even reply to it, let alone follow-up.  What I still don't know (after nearly 3 years) is if she understands how frustrating it is to put in the time to play by the rules and have it all be for naught.
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